If these steps don't solve The problem, the earbuds may very well be defective. Make sure you return them to us to arrange a replacement as quickly as possible.
Step 3: Consider charging the case with another charger and cable. If the case even now doesn't demand, it can be done that the situation itself is defective. Remember to send out it to us and set up the substitute right away.
Move 2: Clear the charging ports on both of those the earbuds and the case to get rid of any particles Which may interfere Using the relationship.
Phase three: Check out that the eartips fit correctly to prevent seem leakage. Should the eartips don’t give a snug in shape, try out switching to a special measurement for ideal sounds cancellation.
Move two: Insert the earbud in the charging circumstance and Verify the indicator gentle. If it illuminates briefly (about one particular second), the earbud’s battery could be completely depleted.
If these ways will not take care of the issue, the earbuds can be faulty. Make sure you return them to us, and space buds we will organize for just a replacement immediately.
Move three: Be sure the earbuds are inside the charging circumstance when seeking to alter the lighting influence.
Phase two: Peel from the protective movies over the earbuds and put them into the case to recharge for around 30mins.
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Stage one: Be certain that the facility adapter and USB Kind-C cable are securely connected. Step two: Attempt to charge a distinct machine using the identical charger and cable. If another unit also fails to demand, the issue may very well be While using the charger or cable, and They could should get replaced.
If these ways do not solve The difficulty, the earbuds may be faulty. Be sure to return them to us for your alternative at the earliest opportunity.
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Should these ways fail to take care of The problem, the earbuds might be defective. We recommend you to definitely return the merchandise to us for your substitution as quickly as possible.
Move 1: Make certain your telephone is not muted or established to a lower volume. Raise the mobile phone's quantity first, then regulate the earbuds' quantity.